SHIPPING
Shipping Cost: Shipping will be calculated at checkout
All orders are processed within 1-3 business days.
As a new and smaller fashion brand please allow up to 2-3 weeks for delivery
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Import Charges
Please note that the customers will always be responsible for paying any import bills they may receive.
EU Orders are sent duty paid, as long as you live within an EU member state you should not have to pay any import taxes for your order.
When importing items to outside of the UK, this will always incur a customs inspection which we always provide the correct paperwork for. We cannot be held responsible for how long it takes your order to pass through customs.
Undelivered Items
In the event that your order cannot be delivered, due to incorrect information or missed deliveries these orders will be returned to us at the courier services discretion. Once your order has been returned to us you will be contacted. Customers are responsible for any additional shipping charges for redelivery.
Returns & Refunds
We sincerely hope you are satisfied with your KOLT purchase, if you are not you have 14 days from receipt of your order to return it.
In order to get started, all you need is the email address associated with your order and your order number to make a return with us.